Scheduling Expeditor

Elliott Tool Technologies is looking for a Scheduling Expeditor who takes pride in their work and solving customer challenges in a fast-paced, high energy work environment, and who is looking to further their knowledge and skills.

• You will be part of an exciting and fast-paced industry. You will helping our customers solve their business challenges by providing assembly, quality, and product support.
• You will succeed. We will provide you with comprehensive training and tools to help you reach your full potential.
• You will grow. We will provide you with mentorship and an organizational structure that provides continuous learning opportunities.
• You will be part of a culture that values integrity and mutual accountability, a culture where people take pride in their work and share a common vision—“Quality specialty tools for an “I need it yesterday world.”
• You will be part of a company that values family and supports a healthy work-life balance.
• You will have stability. You will be joining a profitable company with a 125+ year track record of innovation and success where many of our Team Members choose to stay and grow. Our average tenure is 11 years.

• Providing technical and/or parts availability support for internal customers.
• Resolving technical parts problems and tracking the status of products to ensure production efficiency.
• Responding to inquiries for expedite requests and resolving concerns with shipment, shortages, internal customer requests, and cancellation or orders.
• Assisting the Inventory & Scheduling Manager with production planning, data entry and other administrative tasks as needed.
• Cross-training and performing other duties as assigned.

Imagine the Customer Experience team receives a phone call from a customer who needs quality specialty tooling and equipment to complete a job. They needed it yesterday. Every hour that production is down costs the customer $100,000 or more. If they can get the tooling and equipment they need, they will save a lot of money and customer heartache. They are counting on Elliott to provide the best solution. Can we deliver?
As the Scheduling Expeditor, you receive a call from Sales requesting help with parts that are needed for a condenser expander, but the parts are out of stock. It’s 4:30pm. UPS picks up at 5:30pm. You look up the components in Planner’s Workbench and quickly verify that there’s an existing assembly that can be torn down to get the needed components to
meet the customer’s need.
You create two work orders and talk with Shipping to bring them up to speed with the status of the order. Shipping pulls the needed inventory and Assembly completes the work orders as UPS arrives. Shipping packs the condenser expander and everything ships the same day. The customer receives the tooling the next day and gets their operation up and running again.
The next morning, the customer calls in to express their gratitude. The Customer Experience Manager shares this success with Operations team.
The customer is so impressed with the quality of the tooling and the service they received that they begin referring their co-workers from other locations to you which leads to new opportunities.

Every day you will be doing work that really matters. You will be helping customers solve their business challenges. You will have an opportunity to do your best work and make a real impact.

• Basic Requirements
  • 2 or 4 year degree or equivalent experience.
  • PC proficiency (Outlook, Word, and Excel).
  • Prior work experience in a manufacturing environment is preferred.
  • Lives within a 45-minute commute of our Dayton, OH location.
• Skills/Behaviors
  • Attention to detail.
  • Mechanical aptitude and problem-solving ability.
  • Positive communication skills and multi-tasking ability.
  • Self-starter– takes initiative with good task focus.
  • Process driven but adaptable when change is needed.
  • Sense of urgency and customer focus, but safety conscious.
• Teamwork
  • Gets along with the team. Earns the trust and confidence of the team by doing what is right, even when no one is looking. Values differences in the team, mutually accountable, and works toward a common goal.
  • Flexible and willing to work extended hours when needed.

Let’s talk.  If you take pride in your work and solving customer challenges in a fast-paced, high energy work environment, and are looking to further your knowledge and skills, then let’s have a conversation.  We’ll keep it confidential.

Please reach out by emailing your resume with contact information to careers@elliott-tool.com. We’d love to connect with you.